Our Location:
No. 99, Jiazi Road, Chengdu
Booking Forbidden City tickets as a foreigner is straightforwardโif you use the right official website and know exactly when reservations open. The Palace Museum accepts foreign passport details through its English booking system, so you don't have to rely on WeChat or a Chinese phone number.
Tickets normally go on sale seven days before your visit at 8:00 PM Beijing Time. If your date is sold out, don't assume a reseller or a walk-in ticket will solve the problem. Here's how to book, verify your reservation, and understand your realistic backup options.
Best approach: Book through the official international website as soon as the seven-day reservation window opens. If you have only one available day in Beijing, do not rely on unconfirmed same-day ticket availability.
Forbidden City tickets normally go on sale seven days before your visit at 8:00 PM Beijing Time (UTC+8). This is the official ticket release time for standard admission, including the booking window for the Treasure Gallery and Gallery of Clocks. If you plan to visit on August 20, tickets normally become available on August 13 at 8:00 PM Beijing Time.
Beijing uses China Standard Time (UTC+8) throughout the year and does not observe daylight saving time.
This is important for travelers booking from North America, Europe, or Australia. The release may fall on a different calendar day in your home time zone.
Check the exact conversion for your location rather than assuming that 8:00 PM Beijing Time corresponds to the same local time throughout the year.
I recommend setting two reminders:
Prepare your passport information and access the booking website before the release begins.
The Palace Museum currently limits daily attendance to 40,000 visitors. Popular dates can become difficult to book, particularly around Chinese public holidays and school vacations.
If your travel dates overlap with a busy period, check the China public holiday calendar and peak travel periods before selecting your Forbidden City visit date.
No.
There is no reliable rule that every visit date sells out within seconds or minutes.
Availability depends on the season, weekday, school holidays, Chinese public holidays, and overall visitor demand.
A quieter winter weekday can be very different from a day during National Day Golden Week.
However, if visiting the Forbidden City is essential to your trip, waiting until the last minute is an unnecessary risk.
Practical tip: Choose your preferred date and one backup date before the booking window opens. That way, you can adjust your Beijing itinerary if your first choice is unavailable.
Foreign visitors have several ways to seek official ticketing assistance, but not every channel serves the same purpose.
| Booking method | Foreign passport | English available | Best for | Important limitation |
|---|---|---|---|---|
| Official international booking website | Yes | Yes | Most independent foreign travelers | Availability depends on the booking system |
| Palace Museum WeChat mini program | Yes | Mainly Chinese | Travelers comfortable using WeChat | Interface and payment setup may be less convenient |
| Official ticketing email | Passport details may be requested | English inquiries | Questions and confirmation of available alternatives | An email inquiry is not a confirmed ticket |
| On-site ticket service | Foreign passport assistance has been reported | Staff assistance may be available | Visitors experiencing booking difficulties | Same-day admission is not guaranteed |
For foreign travelers, the Palace Museum's official English booking website is the clearest starting point for standard Forbidden City admission. It allows visitors to submit passport details through the museum's own reservation system.
Travel platforms such as Trip.com may advertise ticket-related tours or booking services, but a third-party order is not necessarily the same as a confirmed Palace Museum admission reservation.
Before choosing a third-party product, check:
If you only need a standard admission ticket, start with the official booking website. If you want a guided experience, compare the full service details and confirm exactly how museum admission will be arranged.
The official English ticket booking website for the Forbidden City (Palace Museum) is:
https://bookingticket.dpm.org.cn
This is an official Palace Museum domain, not a third-party ticket reseller. Foreign visitors can use the international booking interface to enter passport information, select an available date, and follow the current reservation and payment instructions.
For visitor information, the Palace Museum also maintains an official English website:
https://intl.dpm.org.cn/visit.html
Best choice: If you are visiting China independently and prefer English, start with the official international booking website before considering other channels.
You can also compare other major Beijing attraction reservation requirements in TripChina's Beijing attraction ticket booking guide for foreign visitors.
If you have a foreign passport and prefer English, start with the official international website.
If you already use WeChat comfortably, the Palace Museum mini program provides another official route.
If you encounter technical difficulties, verify the issue through the museum's official ticketing contact channels.
Do not assume that an unrelated travel agency or reseller has access to special Palace Museum admission inventory.
Foreign passport holders can book Forbidden City tickets through the Palace Museum's official international booking website. The process involves choosing an available date, entering each visitor's passport information, completing the required payment or reservation steps, and verifying the final booking confirmation.
Follow these seven steps to avoid common passport-entry and payment mistakes.
Before tickets become available, prepare:
Your passport details must match the document you intend to carry on your visit.
Do not shorten names, alter passport numbers, or substitute information simply to make a form accept your entry.
Visit:
https://bookingticket.dpm.org.cn
The international site supports email-based account access. Follow the current on-screen sign-in or verification instructions.
Because booking interfaces may change, use the live website rather than relying entirely on old screenshots.
If the page is temporarily unavailable, retry through the same official domain.
Choose your intended visit date from the available booking calendar.
Remember that tickets are normally released only seven days before the visit.
If a date is not selectable, it may be outside the booking window, sold out, or unavailable because of the museum's operating schedule.
Do not mistake an unavailable future date for a technical problem without checking the seven-day rule.
Enter the information requested for each visitor exactly as it appears in their passport.
Double-check:
A booking made with incorrect identification information may create problems during admission checks.
The booking system may allow you to add tickets for the Treasure Gallery or Gallery of Clocks.
These are optional extras, not a requirement for visiting the main palace complex.
Choose them based on your interests and available time.
Review your visit date, ticket quantity, and passport information before confirming.
The international booking interface lists payment options including international bank cards, WeChat/Alipay, and an on-site payment application option. Available methods and approval conditions are determined by the live booking system.
Do not assume that selecting an on-site payment option means you can arrive without a confirmed reservation.
If you need help preparing your payment setup, TripChina's guide to paying in China with foreign cards, Alipay, WeChat Pay, and cash explains the main options.
For travelers whose international cards do not work in Chinese payment systems, the foreign visitor Alipay setup guide provides additional troubleshooting.
After completing the booking process, confirm that the system shows a successful reservation.
Keep the order information accessible during your visit.
A payment error, incomplete application, or unanswered email does not necessarily mean your ticket has been booked.
Important: Booking confirmation and identity verification are separate steps. Even if you have an electronic confirmation, you still need the original identification document used for the reservation.
If your Forbidden City ticket booking fails, first identify whether the problem is a website error, a payment failure, or a reservation that has not yet been confirmed. These situations require different checks.
If the website is busy: Retry through the same official domain and avoid changing your passport information unnecessarily.
If payment fails: Check whether a payment was charged and whether an order appears in your account before submitting another payment.
If payment succeeds but no ticket appears: Check the booking status and contact the Palace Museum through its official support channels. A card charge alone should not be treated as proof of confirmed admission.
If the website stops responding, asks you to retry, or fails during payment, avoid immediately switching to an unfamiliar reseller.
Instead:
For travelers booking while already in China, a reliable internet connection is particularly important.
If you expect to depend on foreign mobile data or an eSIM, compare your options in TripChina's China eSIM versus SIM card guide before arrival.
Do not submit multiple payments simply because the confirmation page responds slowly.
Yes. The Palace Museum operates an official WeChat mini program called:
ๆ ๅฎซๅ็ฉ้ข
This is the main official domestic booking channel.
To use it, prepare:
Search WeChat for the museum's official mini program and follow its current reservation instructions.
If the system allows you to enter visitor details before tickets open, preparing them in advance may reduce last-minute typing.
However, do not assume that every version of the mini program supports saving visitor information.
For travelers unfamiliar with the app, TripChina's WeChat Pay setup instructions for foreign visitors can help with payment preparation.
Detailed steps for using WeChat mini programs๏ผ












Yes. Foreign visitors can book Forbidden City tickets without using WeChat by starting with the Palace Museum's official English booking website. The international booking route is designed for overseas visitors and supports passport-based reservations.
If you use a US, Canadian, UK, or other overseas phone number, follow the verification options currently displayed on the official website rather than assuming that a mainland Chinese mobile number is required.
If the domestic WeChat mini program rejects your phone number or passport details, try the international booking website and contact official support if the problem continues.
This is particularly useful if you are:
You do not need to make the domestic WeChat booking channel your first choice if the official international website meets your needs.
To prepare for other booking, navigation, and payment tasks in Beijing, explore our essential Beijing travel apps and digital tools for foreign visitors.
For other China travel services that may require local apps, see Beijing's essential travel apps and digital services for foreign visitors.
First check the personal information entered in the booking system:
If the information is correct but the form still fails, try the international booking website.
Do not deliberately change your passport number or name to bypass a validation problem.
A reservation made with incorrect details may be difficult to use at the entrance.
The Palace Museum publishes the following ticketing contact address:
Its official international ticketing information has included instructions for foreign visitors to provide identification details and a requested visit date through email.
However, the museum's current English visitor page presents this address as a way to ask ticketing questions. An email inquiry should therefore not be treated as a confirmed ticket.
If you intend to use an email-based reservation route, first verify the current process directly with the museum.
Where a valid email reservation procedure is available, the requested information may include:
Follow the museum's current submission deadline and confirmation instructions.
Do not send passport scans or additional sensitive personal documents unless they are specifically required through an authenticated official process.
For most independent visitors, the interactive international booking website remains the more straightforward starting point.
Important: Sending an email after online tickets have sold out does not guarantee that the museum will provide an additional ticket.
This is one of the most confusing questions for international travelers because published ticketing rules and some visitors' actual experiences differ.
Officially, the Palace Museum does not sell standard same-day admission tickets. Visitors are expected to make real-name reservations in advance.
Some foreign passport holders have reported receiving on-site ticketing assistance, including when online tickets appeared unavailable. However, these individual experiences do not establish a guaranteed walk-in ticket policy.
Do not travel to the Forbidden City assuming your foreign passport alone will secure admission. If you have no reservation, contact official museum staff to ask about your actual options before making the journey.
Some foreign passport holders have reported obtaining tickets or receiving ticketing assistance at service windows near the southern entrance, even when online availability appeared to be sold out.
These accounts have appeared repeatedly in travel discussions during 2026.
However, individual reports do not establish a guaranteed public ticketing policy.
The availability of assistance may depend on circumstances, staff instructions, remaining capacity, and the museum's arrangements on that particular day.
A foreign passport does not automatically grant entry without a valid ticket.
The Palace Museum announced in 2023 that a comprehensive service window formerly located east of Meridian Gate had been relocated to a ticket service window west of Duanmen Gate.
Visitor accounts sometimes use different descriptions of the service-window location, including references to the Meridian Gate area.
Because counter locations and operational arrangements may change, verify the current location through the museum's official staff or visitor information before traveling.
Do not rely on an old map or an unverified claim about a special foreigner-only counter.
If you are already in Beijing, have no other opportunity to visit, and understand that entry may be refused, you can contact the museum to ask whether any official same-day assistance is available.
Bring your original passport if staff instruct you to attend in person.
But this should be treated as an uncertain fallback, not a booking strategy.
For travelers with limited time, especially during major holidays, a confirmed advance reservation remains much safer.
If admission is unavailable and you need to change your sightseeing plans, exploring Beijing's best food streets and local eating areas offers another way to experience the city without depending on a Palace Museum reservation.
The Palace Museum uses fixed seasonal prices rather than dynamic admission pricing.
| Ticket | Official price |
|---|---|
| General admission, April 1โOctober 31 | ยฅ60 |
| General admission, November 1โMarch 31 | ยฅ40 |
| Treasure Gallery | ยฅ10 |
| Gallery of Clocks | ยฅ10 |
These are the published museum admission prices, not a quotation for a guided tour, travel agency package, or private service.
Additional services may have separate costs.
Both optional galleries can be worthwhile if you are particularly interested in imperial treasures, ceremonial objects, or historical timepieces.
However, the Forbidden City is a large palace complex.
For a first visit with limited time, I would prioritize the main palace route rather than adding every optional ticket simply because the price is low.
Once you have secured admission, use TripChina's Forbidden City walking route and crowd-avoidance guide to decide how to spend your time inside.
For most international tourists, a valid passport is the document used to reserve Forbidden City tickets.
The Palace Museum also recognizes certain other eligible identification documents for non-mainland visitors, including relevant Hong Kong, Macao, and Taiwan travel or residence documents and foreign permanent resident identification.
The same identification document can only be used to reserve one admission ticket for the same visit date.
Yes.
Your ticket reservation is linked to the identification information entered during booking.
Check every character before confirming your order.
If your passport number or name is incorrect, contact the booking provider through the original official channel for guidance.
Do not assume you can simply edit the information at the entrance.
Yes. Foreign visitors must bring the original valid passport used for their Forbidden City ticket reservation. The Palace Museum checks admission against the identification details provided during booking.
A passport photo, screenshot, or digital copy should not be treated as a substitute for the original document. Make sure your booking details match your passport exactly before arriving at Meridian Gate.
If your passport is lost, damaged, or replaced after booking, contact the Palace Museum before visiting.
Do not assume that the original reservation will automatically transfer to a new passport number.
Staff may provide instructions depending on the circumstances and the documents you can produce.
Visitors enter the Palace Museum through:
Meridian Gate โ Wu Men (ๅ้จ)
This is the south entrance.
Visitors normally leave through:
The museum generally operates a south-to-north visiting route.
Plan your transportation around this arrangement rather than assuming you can enter through any palace gate.
If you exit through the northern gate and want to continue exploring old Beijing, our Beijing hutong walking routes guide can help you plan a neighborhood walk around the historic city. For public transportation and mobile payment preparation, see our Beijing subway guide for first-time foreign visitors before heading toward the palace.
The Forbidden City (Palace Museum) and Tiananmen Square are separate visitor destinations with different access arrangements. A Forbidden City admission ticket should not be treated as a reservation for every restricted area around Tiananmen Square.
The Palace Museum's main visitor entrance is Meridian Gate (Wu Men), not Tiananmen Gate. Access to the surrounding Tiananmen area may involve separate security procedures and visitor-management requirements.
If you plan to visit both places, check the current rules for each destination separately. Do not assume that one booking automatically covers the other.
The surrounding Tiananmen area has its own security and visitor-management arrangements.
The Palace Museum's booking instructions also describe routes toward Meridian Gate via the eastern and western moat-side roads for visitors who are going directly to the museum.
Allow additional time for security checks and walking.
Do not plan to arrive only a few minutes before your ticket's permitted admission period ends.
The Palace Museum divides reservations into morning and afternoon sessions.
Under its published rules:
Always follow the admission information displayed on your actual booking confirmation.
Do not assume an afternoon reservation means you must wait until exactly 12:00 noon to enter.
Because operational arrangements may change, check the latest museum notice before your visit.
| Season | Opening time | Last admission | Closing time |
|---|---|---|---|
| April 1โOctober 31 | 8:30 AM | 4:00 PM | 5:00 PM |
| November 1โMarch 31 | 8:30 AM | 3:30 PM | 4:30 PM |
Special events, conservation work, public holidays, or temporary operational arrangements may affect normal opening hours.
Check the Palace Museum's current visitor notices shortly before your visit.
Generally, yes.
The Palace Museum normally closes on Mondays, except during statutory holidays and certain special arrangements.
If your preferred visit falls on a Monday, check the official museum calendar before attempting a reservation.
Avoid building an inflexible itinerary around an assumed opening day.
If Forbidden City tickets are sold out, there is no guaranteed workaround for foreign visitors. First, check whether your date has actually sold out or whether the seven-day booking window has not opened yet.
If tickets have already been released and no availability remains, recheck the official booking system, ask the Palace Museum about possible assistance, or consider a different visit date.
Some travelers report successfully obtaining on-site assistance, but those experiences should not be treated as guaranteed admission. Switching websites or paying a reseller does not automatically create additional official ticket availability.
The Palace Museum normally releases tickets seven days before the visit date, so dates further away may not be bookable yet.
If tickets are already sold out, consider the following options.
Cancelled reservations may sometimes become available again.
However, the Palace Museum does not publish a guaranteed timetable for when cancelled tickets will return.
There is no promise about:
Checking occasionally can be worthwhile, but it should not be your only plan.
If your problem is technical rather than a genuine lack of availability, try the official international booking website or the Palace Museum mini program.
Switching official channels may help resolve access, language, or payment difficulties.
It does not create additional admission capacity when a date is genuinely sold out.
If the reservation system is not working, or you want to clarify whether any official assistance is available, contact the Palace Museum directly.
The museum publishes the ticketing email:
Its visitor service telephone is:
400-950-1925
Published service hours are generally 8:00 AMโ8:00 PM Beijing Time, but check the latest contact information before calling.
Ask specific questions about your intended visit date and passport-based booking.
As explained earlier, some foreign visitors have reported successfully obtaining admission through on-site assistance.
These experiences may be useful when evaluating your options, but they do not override the museum's published advance-reservation rules.
Do not assume that every foreign passport holder will receive same-day admission.
If the Forbidden City is a must-see attraction, keeping a second possible visit date is often the most practical backup.
For travelers still deciding how to organize their Beijing stay, choosing accommodation that allows a flexible sightseeing schedule can help. TripChina compares the best areas to stay in Beijing for first-time visitors.
If no valid Forbidden City reservation becomes available, consider another attraction rather than spending your entire day waiting for uncertain tickets. Our Summer Palace route guide can help you evaluate an alternative sightseeing day, subject to its own admission requirements.
Be cautious.
The Palace Museum states that it has not authorized third-party institutions or individuals to act as agents for its standard admission and exhibition reservations.
This does not mean every commercial Beijing tour is fraudulent.
Tour operators may sell guiding, transportation, itinerary planning, and other services.
However, those commercial services should not be confused with an official guarantee of otherwise unavailable Palace Museum admission.
Before paying a third party, ask:
Be especially skeptical of sellers claiming to hold exclusive museum ticket allocations without clear evidence.
Forbidden City ticket cancellations and refunds depend on when you submit the request through your original booking channel. Under the Palace Museum's published policy, unused reservations can normally be cancelled before midnight on the day preceding the visit without counting as a missed appointment.
Later cancellations may count as missed appointments, and additional deadlines apply. Check your current reservation terms before cancelling, especially if multiple visitors are included in the same order.
Under the Palace Museum's published ticket policy:
Before midnight on the day before your visit: An unused reservation can normally be cancelled through the original booking channel without counting as a missed appointment.
On the visit day before 8:00 PM: Cancellation may still be possible, but it counts as a missed appointment.
After 8:00 PM on the visit day: Standard cancellation and refund are no longer available under the published rules.
Refunds are normally returned to the original payment account within five working days.
Always check the conditions shown in your original booking system before cancelling.
The Palace Museum records missed appointments.
Under the published policy, three missed appointments within 180 days can result in a 60-day restriction on further Palace Museum ticket or exhibition reservations.
If someone in your group can no longer attend, cancel that person's unused ticket according to the applicable booking rules.
Do not leave unused reservations unresolved.
| Common mistake | Better approach |
|---|---|
| Waiting until arriving in Beijing | Prepare for the seven-day release window |
| Searching for tickets only on reseller websites | Start with the official Palace Museum channels |
| Entering incorrect passport information | Double-check each visitor's identity details |
| Assuming WeChat is the only option | Try the official international booking website |
| Treating an email inquiry as a confirmed booking | Verify that an actual reservation has been issued |
| Assuming a foreign passport guarantees walk-in admission | Treat on-site assistance as uncertain |
| Leaving your passport at the hotel | Bring the original document used for booking |
| Going to the wrong entrance | Enter through Meridian Gate |
| Ignoring the ticket's admission session | Follow the time shown on the confirmation |
| Paying repeatedly after a website error | Check payment and order status before retrying |
For most foreign independent travelers, I recommend this sequence:
| Priority | Action | When | Why it matters |
|---|---|---|---|
| 1 | Choose your preferred visit date | During itinerary planning | Avoid normal Monday closures |
| 2 | Calculate the seven-day booking window | Before booking opens | Tickets release at 8:00 PM Beijing Time |
| 3 | Prepare passport details for every visitor | Before release day | Reduce data-entry delays |
| 4 | Check the official international booking website | Before release time | Confirm access to the current interface |
| 5 | Be ready when tickets open | Release day | Improve your opportunity to book a preferred date |
| 6 | Complete payment and verify confirmation | During booking | A pending payment is not a confirmed ticket |
| 7 | Try another official channel if the system fails | As necessary | Resolve technical or language problems |
| 8 | Contact official ticketing support if needed | When booking cannot be completed | Clarify available assistance |
| 9 | Recheck availability or consider another date | If tickets are sold out | Avoid relying on unconfirmed alternatives |
| 10 | Bring the original passport to Meridian Gate | Visit day | Meet identity-verification requirements |
The most reliable strategy is not a secret booking trick.
It is preparing your documents, understanding the release schedule, using trusted channels, and keeping a realistic backup plan.
If your passport is lost, damaged, or replaced after booking, contact the Palace Museum before your visit. Do not assume that a reservation linked to your old passport number will automatically work with a replacement document. Ask the museum what identification or booking changes are required.
Eligible undergraduate students may qualify for a reduced general admission ticket of ยฅ20, subject to the Palace Museum's current eligibility and identification requirements. Foreign visitors should verify whether their student status and supporting documents qualify before purchasing a discounted ticket.
Visitors aged 60 and above may qualify for half-price general admission under the Palace Museum's published policy. Bring the original identification document required to verify your eligibility, and check the current discount conditions when booking.
If someone in your group cannot attend, check whether the original booking channel allows individual ticket cancellation. Follow the applicable refund deadline and confirm that the remaining travelers' reservations are still valid. Do not assume that cancelling one visitor automatically cancels or preserves the entire order.
Yes. A valid Palace Museum admission ticket does not guarantee that every hall or exhibition space will be open. Temporary closures may occur because of conservation work, exhibition changes, or operational arrangements. Check current visitor notices and plan your route accordingly.
For most foreign visitors, the safest way to secure Forbidden City tickets is to use the Palace Museum's official English booking website, prepare accurate passport information, and book when tickets open seven days before the visit at 8:00 PM Beijing Time.
The important details are simple: confirm the correct booking channel, understand the ticket-release schedule, bring your original passport, and enter through Meridian Gate.
If your preferred date is sold out, check official availability and seek guidance from the museum rather than relying on unverified ticket guarantees.
Although some foreign travelers report successful on-site ticket assistance, advance booking remains the most reliable choice for a trip you cannot easily reschedule.
This guide was reviewed against Palace Museum booking information, official Beijing government guidance, and publicly reported visitor experiences. Official reservation rules are distinguished from unverified or individual accounts of on-site ticket assistance. Ticket procedures, service-window arrangements, payment methods, admission conditions, and availability may change, so travelers should confirm current requirements through the Palace Museum before visiting.
TripChina.me creates practical China travel guides shaped by real local experience, helping independent travelers navigate transport, payments, food, neighborhoods, and the cultural details that make traveling in China easier and more meaningful. Find the guide for your destination at tripchina.me.