Digital Products Policy

Effective Date: 2026

This page explains how digital products purchased from TripChina are delivered and accessed.

🗺️ 1. Digital Products Overview

All products sold on TripChina are digital travel guides and informational resources designed to help international travelers plan their trips to China.

These may include:

City travel guides (e.g., Beijing, Shanghai, Chengdu)
Transportation and airport guides
Attraction ticket booking guides
Travel planning templates and itineraries
Bundle guide packages

In the future, we may also offer AI-assisted travel planning products.

🌐 2. Delivery Method

All products are delivered digitally. No physical items are shipped.

After successful payment, you will receive access via one of the following methods:

Instant download page
Email delivery with download link
Account access (if applicable in future updates)

⏱️ 3. Delivery Time

Delivery is typically:

✔ Instant (within 1–2 minutes after payment)

In rare cases, delivery may take up to 15–30 minutes due to payment verification or system processing delays.

If you do not receive your product, please:

Check your spam/junk folder
Ensure your email address was entered correctly
Contact us for support

🔑 4. Access & Download Issues

If you experience any issues accessing your purchased product, we will:

Re-send the download link
Provide an alternative access method
Resolve technical issues within a reasonable timeframe (usually 24–48 hours)

We are not responsible for issues caused by incorrect email input by the user.

📜 5. Product Usage Rights

When you purchase a product from TripChina, you are granted a personal, non-transferable license to use the content.

You may:

Download and use the guide for personal travel planning

You may NOT:

Resell or redistribute the content
Share download links publicly
Reproduce or republish content commercially
Upload content to other websites or platforms

🔄 6. Product Updates

TripChina may update or improve digital products from time to time.

If you purchase a guide, you may receive updated versions when available (at our discretion).

📦 7. Bundle Products

If you purchase a bundle (multiple guides):

Each guide is delivered digitally
Access is provided for all included items
Bundle pricing does not change refund or usage conditions

🤖 8. AI Travel Products (Future)

If AI-generated travel planning services are introduced:

They will be delivered digitally
Output will be generated based on user input
Results are for informational purposes only
They do not guarantee travel outcomes or bookings

💬 9. Support

If you have any issues with delivery or access, please contact:

📧 [email protected]

We typically respond within 24–48 hours.